The emergency operations center at O'Hare Airport has a manpower shortage so severe, "burned-out" call takers are required to work 16 hours straight, including eight hours of "mandatory overtime," call takers and their union leader charged Thursday.
Two days after the Chicago Sun-Times highlighted excessive overtime at the city's 911 emergency center, aviation communications operators argued that the problem is significantly worse at O'Hare.
Dispatchers and call takers are required to work eight hours of overtime on top of their normal eight-hour shift, said Jerry Rankins, business representative for the International Brotherhood of Electrical Workers Local 21. Those who refuse face disciplinary action.
And this is just the dispatching end of things.
The CPD contingent is about to lose another 20% of it's manpower to retirements on 15 April and the Aviation Police are an unarmed undermanned under-equipped mini CPD. O'Hare is a disaster in waiting.
The CPD contingent is about to lose another 20% of it's manpower to retirements on 15 April and the Aviation Police are an unarmed undermanned under-equipped mini CPD. O'Hare is a disaster in waiting.
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