Fake Calls; Bogus Calls

Does this sound familiar?

• Chicago's 311 non-emergency system was designed to take the strain off 911 while speeding response to city service requests.

  But City Council Transportation Committee Chairman Tom Allen (38th) says the award-winning system is doing just the opposite: It's slowing down the process because half of the calls turn out to be bogus, and workers waste time generating paperwork used to measure the productivity of city crews.

Sounds kind of like the 911 system, the bogus call hierarchy we end up wasting thousands of hours on daily, and even kind of the like the new rating system with generating paperwork.

On the bright side, supposedly we're down to 6,000 potholes, 5,000 of which are in front of our houses. It's amazing the progress Streets & San have made and we have yet to see a single asphalt truck on our blocks.